Last Updated: [03-01-2025]

At BeeFarm.in, we are dedicated to delivering high-quality honey and bee-derived products that bring nature’s goodness straight to your home. If you’re not satisfied with your purchase, our return policy ensures a smooth resolution.

Eligibility for Returns

  • Returns are accepted within 7 days of delivery.
  • To be eligible, items must be:
    • Unopened, unused, and in their original condition.
    • Sealed and packaged as received, ensuring product hygiene.
  • Non-returnable items include:
    • Opened or partially consumed honey jars.
    • Customized or gift-packaged orders.
    • Perishable goods such as fresh bee products.

How to Initiate a Return

  1. Contact our support team at support@beefarm.in or call 9944800494 with your order details and reason for return.
  2. Our team will assess your request and provide return authorization and shipping instructions.

Return Shipping

  • Customers are responsible for the cost of return shipping unless the return is due to a defective, damaged, or incorrect product.
  • Please use a secure and trackable shipping method to ensure safe delivery of the returned items.

Refunds

  • Once your return is received and inspected, we will notify you of the status of your refund.
  • Approved refunds will be processed within 7-10 business days to your original payment method.
  • Shipping charges are non-refundable unless the return is due to our error.

Exchanges

  • If you need to exchange a product for a different item, please follow the return process and place a new order for the desired product.

Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, contact us immediately at support@beefarm.in or 9944800494. Please include a photo of the issue to expedite the process. We will arrange for a replacement or refund at no additional cost to you.

Customer Support

If you have any questions or need assistance, please reach out to us:

Thank you for choosing BeeFarm.in. We value your trust and aim to ensure every purchase brings a delightful experience!